basa99 Terms and Conditions
Please read these terms carefully before using the basa99 platform — they define the rights and responsibilities of both you and us.
Introduction and Applicability
By using basa99's services, you agree to comply with the following terms and conditions.
By using the basa99 website and all its associated services ("Platform"), you ("User" or "Player") expressly acknowledge that you have read, understood and agreed to these terms and conditions in full. If you do not agree with these terms, please refrain from using the Platform.
These terms and conditions ("Terms") form a legally binding agreement between basa99 and its users. These Terms must be read together with our Privacy Policy and Responsible Gaming policy.
basa99 reserves the right to change, amend or update these Terms at any time. Continued use of the Platform after changes are published will be considered acceptance of the revised Terms.
Account Registration and Eligibility
Registration Terms
- You must be at least 21 years of age.
- Online gaming must be legally permitted in the country from which you are playing.
- Each person may create only one account.
- All information provided at registration must be truthful, accurate and complete.
- Account details are your own — accounts may not be created in the name of a third party.
Account Security
- It is your responsibility to keep your login details confidential.
- Do not share your password with anyone.
- If you notice any suspicious activity on your account, notify the support team immediately.
- basa99 is not liable for unauthorised use of an account if the user has not taken appropriate precautions.
- Certain documents may be requested as part of the identity verification (KYC) process.
Account Closure or Suspension
basa99 reserves the right to suspend or permanently close an account without notice in the following cases:
- In the event of a breach of these Terms.
- If fraudulent or deceptive activity is proven.
- If evidence of multiple accounts is found.
- If bonuses or promotional offers are misused.
- If an attempt is made to manipulate the system or software.
Deposit, Withdrawal and Payment Policy
All financial transactions on basa99 are carried out through popular mobile banking methods in Bangladesh.
| Item | Description |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | Generally within 1 hour |
| Accepted Methods | bKash, Nagad, Rocket, Upay |
| Currency | Bangladeshi Taka (BDT / ৳) |
Deposit Rules
- The deposit amount must be ৳200 or more.
- Only a payment account registered in the user's own name may be used.
- Deposits from third-party payment accounts are not accepted.
- After a deposit, the balance is generally credited instantly.
Withdrawal Rules
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals may be delayed if identity verification has not been completed.
- Wagering requirements must be met before a bonus balance can be withdrawn.
Bonus and Promotional Offers
All bonuses and promotional offers from basa99 are provided under the following conditions.
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Or depositing ৳32,000 earns the maximum bonus of ৳15,000, giving a total balance of ৳47,000.
- To withdraw the welcome bonus, the bonus amount must be wagered 25 times (25x wagering).
- Each player may receive the welcome bonus only once.
- A minimum deposit of ৳200 is required to claim the bonus.
- If the bonus is not used within the specified time from the date it was issued, it will be cancelled.
General Bonus Terms
- Bonuses are for use on basa99 only and may not be withdrawn directly.
- Multiple accounts from the same household, IP address or device may not receive bonuses.
- basa99 reserves the right to change, suspend or cancel any bonus at any time without providing a reason.
- If bonus abuse is detected, the account may be closed immediately and any associated winnings will be forfeited.
- Separate bonus terms also apply to free spins and other promotional rewards.
VIP Program and Cashback Policy
VIP Tiers and Weekly Cashback
The basa99 VIP program has five tiers. Weekly cashback is provided at each tier based on regular play:
| VIP Level | Weekly Cashback (Maximum) |
|---|---|
| Bronze | 0.2% |
| Silver | 0.3% |
| Gold | 0.5% |
| Platinum | 0.6% |
| Diamond | 0.8% |
VIP Terms
- Advancement to a VIP tier depends on the player's overall activity and loyalty.
- Cashback benefits are calculated at the end of each week and automatically credited to the account.
- General bonus terms also apply to cashback bonuses.
- basa99 reserves the right to change VIP terms at any time.
Game and Betting Rules
The following rules must be followed when playing games and placing bets on basa99.
Game Management
- All game outcomes are determined through certified random number generator (RNG) technology.
- If a technical issue occurs during play, the game will resume from the last saved state.
- basa99 is not responsible for bets lost due to network issues.
- If a dispute arises over a game result, the server log will be considered the final evidence.
Sports Betting
- Betting odds may change at any time — the odds at the time the bet is placed are final.
- If an event is cancelled, the stake will be refunded.
- Bets linked to suspicious betting patterns or match fixing will be considered void.
- Maximum bet limits are set separately for each market.
Prohibited Activities
The following activities are strictly prohibited and will result in the immediate closure of the account:
- Software hacking, use of bots or automated systems.
- Exploiting any technical flaw in a game.
- Placing bets on opposing sides of the same event to guarantee a profit (arbitrage).
- Money laundering or any other illegal financial activity.
- Threatening or harassing another player.
Responsible Gaming and Self-Exclusion
basa99 believes in responsible gaming and is committed to protecting players.
Safe Gaming Tools
basa99 provides various tools to help players build healthy gaming habits. We recommend that every player sets their own deposit limits, betting limits and session times. For more details, visit our Responsible Gaming page.
- Deposit limits: Set daily, weekly or monthly deposit limits.
- Self-exclusion: Temporarily close your account for a set period.
- Reality check: Receive reminders of how long you have been playing during a session.
- Permanent self-exclusion: Request to permanently close your account at any time.
Privacy and Data Protection
Data Collection and Use
basa99 collects, stores and processes users' personal information. This information is used solely for account management, identity verification, payment processing and compliance with applicable laws. To learn about our full data policy, visit the Privacy Policy page.
- All data is kept secure through SSL encryption.
- Your personal information is not sold to third parties.
- Information may be provided to regulatory authorities to meet legal obligations.
Intellectual Property and Copyright
Copyright and Ownership
All content on the basa99 website — logos, trademarks, graphics, text, software, source code and other materials — is the exclusive property of basa99 or its licensors. Copying, distributing or modifying any of these materials without prior permission is strictly prohibited.
- Limited viewing permission is granted for personal, non-commercial use.
- Written permission must be obtained to republish any content or use it commercially.
- Any misleading representation using the basa99 name or logo is prohibited.
Limitation of Liability & Dispute Resolution
Limitation of Liability
- basa99 will not be liable for any direct or indirect damages arising from use of the platform.
- For losses resulting from technical failures or server outages, basa99's maximum liability will be the amount of the relevant bet.
- The relevant provider is responsible for losses caused by defects in third-party game software.
Dispute Resolution
- Any complaint must first be attempted to be resolved through the support team.
- If a resolution cannot be reached through support, a formal dispute process may be initiated.
- In the event of a dispute, server logs and database records are the final evidence.
- All disputes will be reviewed fairly and impartially.
Contact & Support
If you have any questions or complaints about these terms, please contact us:
- 24/7 Live Chat: Chat directly on the platform.
- Email: [email protected]
- We always provide support in Bengali.
Validity of Terms & Changes
Entire Agreement
These terms constitute the entire agreement between basa99 and the user and replace all previous oral or written understandings. If any provision of these terms is found to be legally unenforceable, the remaining provisions will remain fully in effect.
- In the event of changes to these terms, a notice will be published on the website.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
- For significant changes, an effort will be made to notify users at their registered email address.